Find out exactly how your personal data is collected, where it is stored, and how it is kept secure — with full transparency.
Every piece of your data on the bouncingball platform is stored with the highest level of security. Our privacy policy is built on six core pillars.
All your personal data is stored using AES-256 encryption. Passwords are never stored in plain text — only in hashed form.
Bouncingball never sells your information to advertisers or third parties. Your data is used solely for the operation of the platform.
Every connection to our website and app is encrypted with SSL/TLS, keeping your data protected even while in transit.
You can view, correct, or request deletion of your data at any time. We are obligated to respond within 30 days.
We are transparent about which cookies we use and why. The option to block non-essential cookies is always available.
After account closure, necessary data is retained in accordance with legal obligations and automatically deleted once the retention period expires.
Bouncingball is a trusted online betting platform in Bangladesh. We believe that protecting the privacy of your personal information is one of our most important responsibilities. This Privacy Policy clearly explains what information is collected when you register, place bets, or use any of our services — where it is stored, how it is used, and what rights you have.
This policy applies to all pages under the bouncingball.ws domain, the mobile app, and all subdomains. It also covers any information you provide through any channel of communication with us, including email, live chat, and phone.
Bouncingball collects your information in several ways. Below is a detailed breakdown of what types of data are collected and why.
When you create an account on bouncingball, the following information is collected:
The following documents may be required for identity verification in compliance with legal obligations:
Some information is collected automatically while you use the platform:
| Data Type | Reason for Collection |
|---|---|
| IP Address | Security Verification & Location Detection |
| Browser & Device Information | Service Quality Improvement & Consistency |
| Login History & Activity Log | Account Security & Fraud Prevention |
| Betting History & Transaction Records | Legal Obligations & Dispute Resolution |
| Cookies & Session Data | Improving User Experience |
Payment information is collected for deposits and withdrawals. However, sensitive data such as card numbers or mobile banking PINs is never stored directly on our servers — these are handled entirely within the secure environment of our payment gateway providers.
Bouncingball uses your data solely for the following purposes:
Bouncingball uses industry-leading technology to keep your data secure. Our security infrastructure includes:
As a bouncingball member, you have the following rights over your data. To exercise any of these rights, email us at support@bouncingball.ws.
You have full control over your personal data on bouncingball. Contact our support team to exercise any of the rights listed below.
You may request to know what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You can request deletion of your data by closing your account.
You may request that we stop using your data for specific purposes.
You can download your data in a readable, portable format.
You may object to marketing communications or specific types of data processing.
Exercising any of your rights is straightforward. Just follow the steps below.
Send your request to support@bouncingball.ws with the subject line "Data Rights Request".
We will verify your identity for security purposes. Submitting your request from your registered email or phone number will speed up the process.
Our team will review your request within 30 days and may ask for additional information if needed.
You will be notified by email once your request is approved or declined. If declined, the reason will be provided.
We only keep your information for as long as necessary. Below is a breakdown of retention periods by data type:
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | 7 Years (Legal Obligation) |
| KYC Documents | 5 years after account closure |
| Support Contact | 3 Years |
| Cookie Data | Up to 1 Year |
| Marketing Preferences | Until You Opt Out |
Bouncingball strictly prohibits account registration by anyone under the age of 18. Age is verified at the time of registration, and KYC documents may be requested in cases of suspicion. Any account identified as belonging to a minor will be closed immediately and all associated data will be deleted.
For any questions or complaints regarding our Privacy Policy, please contact us at:
support@bouncingball.wsWe typically respond within 48 hours.
Your privacy is fully protected at bouncingball. Register with confidence and enjoy the best betting experience.