Safe Betting

Bouncingball Responsible Gambling — Stay in Control, Stay in the Game

Betting is entertainment — never a way to make money. We want you to always play within your means, with your family and future in mind.

We're here for you
Betting Limit Tool
Self-Exclusion Feature
24/7 Support
An Important Note

Betting is for adults aged 18 and over only. If you feel your gambling is getting out of control, reach out to us today — we won't judge, we'll help. To set up self-exclusion or a deposit limit, email us at support@bouncingball.ws.

18+
Minimum Age Requirement
24/7
Support Team Active
48h
Self-Exclusion Activation Time
5+
Protection Tools Available
Our Tools

6 Responsible Gambling Protection Features

Bouncingball provides all these tools free of charge to help keep you safe. Use them any time.

Set a Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once set, decreasing your limit takes effect immediately, while increasing it requires a 24-hour waiting period.

Session Time Limits

Decide in advance how long you want to play. Once the time is up, you'll be automatically logged out and reminded to take a break.

Loss Limit

Set a maximum amount you're willing to lose within a given period. Once the limit is reached, no further bets can be placed until that period ends.

Cooling-Off Period

Take a temporary break lasting anywhere from 1 day to 6 weeks. During this period, your account will be locked and no bets or deposits can be made.

Self-Exclusion

Lock your account for anywhere between 6 months and 5 years, or permanently. During this period, any requests to open a new account will also be declined.

Promotional Opt-Out

Turn off bonus offers, free bets, and marketing messages. Play on your own terms, free from extra temptation.

What Is Responsible Gaming?

Responsible gaming isn't just about "betting less" — it's a mindset. bouncingball believes betting should be a form of entertainment, much like watching a movie or enjoying a sport. When someone starts seeing betting as a way to recover lost money, or neglects other areas of life to focus solely on betting — that's when a problem begins.

Our responsible gaming program is built on three core principles: Awareness — understand your own gambling habits; Control — easily set your own limits; and Support — getting help when you need it. Grounded in these three pillars, we work to ensure every member has a safe betting experience.

Please Note: Responsible gaming is not a sign of weakness — it shows you're looking out for yourself and your family. Those who play within their limits are the ones who can enjoy betting over the long term.

Recognise the Warning Signs

It's often hard to notice when betting starts taking over. If you spot any of the following signs in yourself or someone close to you, take action right away:

Spending Beyond Your Budget

Betting with money meant for rent, food, or other essential expenses.

Chasing Losses

Chasing losses by placing larger bets to try to recover what you've lost.

Hiding from Family & Friends

Hiding the amount of time or money spent on betting from family.

Emotional Distress

Feeling anxious, angry, or uncomfortable when you're unable to bet.

Neglecting Daily Responsibilities

Cutting back on work, study, or family time to spend more time betting.

Betting on Credit

Borrowing money or taking loans from others to fund your betting.

The Golden Rules of Safe Betting

For responsible gaming at bouncingball, we always recommend following these guidelines. They're not restrictions — they're simply ways to keep your betting experience enjoyable for the long run:

  • Only bet what you can afford to lose. Never bet with money set aside for emergency savings or essential expenses.
  • Keep your betting budget separate. At the start of each month, set a fixed entertainment budget — and stick to it.
  • Stay calm after a loss. If you're on a losing streak, stop for the day. Revenge betting almost always makes things worse.
  • Take regular breaks. Betting for extended periods without a break impairs your judgment. Take at least a 10-minute break every hour.
  • Don't play when you're drunk or under emotional stress. Making sound decisions is difficult when you're in this state.
  • Never treat betting as a source of income. It's entertainment — a win is a bonus, but life goes on either way.
  • Let your family know. Letting someone close to you know can help keep you more accountable.

How Do I Use the Protection Tools?

Step 1
Log In to Your Account

Log in to your bouncingball account and go to the "Account Settings" section.

Step 2
"Responsible Gaming" Menu

Go to Settings and click "Responsible Gambling" — all your tools are in one place.

Step 3
Set Your Preferred Limits

Set a deposit limit, session time, or loss limit — whatever works best for you.

Step 4
Confirm & Save

Confirmed changes take effect immediately. Increasing a limit requires a 24-hour waiting period.

Direct Support: If you're having trouble setting up tools yourself or wish to self-exclude, contact us directly support@bouncingball.wsEmail us and we'll take action within 48 hours.

Quick Self-Assessment

How would you rate your current betting habits?

Answer the questions below honestly — your results are for your eyes only.

1. Did you spend more on betting last month than you originally planned?
2. After a loss, do you bet the next day trying to win that money back?
3. Is betting affecting your time with family or your work?

FAQs

Yes. When you request self-exclusion, any remaining balance in your account will be refunded to your registered payment method. This typically takes 3–5 business days.

Lowering your limit takes effect immediately. However, increasing a limit requires a 24-hour confirmation window — this is intentional, to prevent impulsive decisions.

Not directly. However, if you reach out or someone raises a concern on your behalf, our support team will review the situation and take appropriate action. Contact us at support@bouncingball.ws.

No. Your account does not reactivate automatically once a cooling-off or self-exclusion period ends. You'll need to contact support@bouncingball.ws directly and may be required to re-verify your identity.

Use a password lock on your device and make it a habit to log out of your browser. If there are minors at home, we recommend using parental control software. bouncingball actively verifies age at the point of registration.
Get Support

If you feel your betting is getting out of control, contact us right away — don't wait.

support@bouncingball.ws

We offer support in Bengali. You can reach out to us confidentially.

Steps to Self-Exclude
1
Send an Email

Send an email to support@bouncingball.ws with the subject line "Self-Exclusion Request".

2
Identity Verification

Verify your identity using your registered email or phone number.

3
Choose a Time Limit

6 months, 1 year, 5 years, or permanent — let us know your preference.

4
Takes effect within 48 hours

Your account will be locked and your balance will be returned to you.

Start Safe

Play Responsibly, Play Enjoyably

Your safety is our top priority at bouncingball. Join today, set your limits, and enjoy betting with complete peace of mind.

Register Now Log In
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